Amazon has unveiled an AI-powered chatbot called Amazon Q, developed by its cloud division. This chatbot is intended to be used for business purposes only and is not intended for end users
mazon Q helps employees with everyday tasks, from summarizing strategy documents to filling out internal job requests and answering questions about company policies. It will compete with other enterprise chatbots including Google’s Copilot, Duet AI and ChatGPT Enterprise.
Adam Selipsky, CEO of Amazon Web Services, said Q has the potential to become the virtual colleague for millions of people.
With OpenAI releasing ChatGPT and Google and Microsoft unveiling their own chatbots, Amazon is looking to shake off the perception of itself being left behind in the artificial intelligence competition.
The company recently announced a $4 billion investment in OpenAI rival startup Anthropic to develop cutting-edge computing chips. Also this year, the company introduced a platform that allows customers to access various AI systems.
Amazon Q is built with a focus on data security and privacy compared to consumer chatbots. For example, Amazon Q can be set to the same security permissions that business customers of the Amazon cloud service have already configured for their users. Thus, if a marketing employee does not have access to confidential financial forecasts, Q will not provide such data to that employee upon request.
Amazon Q is not based on a specific AI model, unlike ChatGPT and Bard. Instead, it uses an Amazon platform called Bedrock, which combines several AI systems, including Amazon’s own Titan system, as well as developments from Anthropic and Meta (recognized as extremist and banned in Russia).
Amazon Q starts at $20 per user per month, while Microsoft and Google charge $30 per user per month to use their enterprise chatbots.
Amazon Q was one of many announcements the company made at its annual cloud computing conference in Las Vegas, including plans to strengthen its AI infrastructure and expand a long-term partnership with Nvidia, a leading supplier of AI chips.
